Refund Policy

Last updated: October 7, 2026

Draft. This policy will be finalized before paid plans launch.

14-day money-back guarantee

If MindStitch isn't right for you, ask for a refund within 14 days of your first payment for a plan and you'll get the full amount back, no questions asked. This applies to Solo Pro, Team and Business plans, whether billed monthly or yearly.

Renewals

You can cancel any time from your billing settings, and you won't be charged again. Access continues until the end of the period you've paid for. If a yearly plan renews and you contact us within 14 days of the renewal date, we'll refund that renewal in full.

How to ask for a refund

Payments are handled by our reseller, Paddle.com, which is the Merchant of Record for all our orders. To request a refund, use the link in your Paddle receipt email, visit paddle.net, or email us at info@mindstitch.dev and we'll arrange it. Refunds go back to the original payment method, usually within 5 to 10 business days.

Enterprise contracts

Enterprise plans sold by invoice follow the terms in the signed order form.

Your statutory rights

This policy doesn't affect any rights you have under consumer protection law in your country.